...As a Guest Relations Manager, you ensure Apukka's high-quality customer experience by being present for customers and taking care of their needs and requests. Your tasks include ensuring customer satisfaction and acting as the primary contact person on-site and in digital...
...visitors in both traditional and modern ways to enjoy nature.
As our operations are growing, we are now looking for
Operations Manager (Experiences)
Your role is to oversee the Arctic TreeHouse Experience division, ensuring that the daily operations run smoothly...
...yourself. You are a social team player. You also get along well with children—they are your biggest fans! Additionally, you are good at managing groups and possess language skills and local knowledge.
You are a bold and open person who can immerse yourself and take...
...shipping delays, damaged goods or any discrepancies promptly
~Ensure compliance with laws and regulations
~Assist in preparation & management of different documents and invoices
~Participate in warehouse stock count activities, administration and reporting
~...
...in warmly welcoming and taking care of our in-house guests. The Valet and the front desk reception team work extremely closely to manage the guest service duties. This role is hospitality- and customer service-driven. Duties include:
High-end customer service...
...the ability to handle pressure in a busy working environment, and excellent problem-solving skills. Tasks require overall workload management, initiative, and teamwork skills.
Working hours are in morning/evening shifts.
Flexibility to do nightshifts 20:30-04:00...
...of the menu items
Assist customers in selecting wines that complement their food choices
Pairing food and wine
Wine list management
Purchasing, storing and inventory
Wine education for the staff (wine knowledge, service techniques, and proper wine...
...level of English is a must, other languages are a plus.
Excellent communication and customer service skills. Knowledge of hotel management systems such as Mews or Opera is a plus.
Being able to handle multitasking and work under pressure.
Category B driving...
...Finnish.
Excellent customer service and serving skills, knowledge of restaurant hygiene and safety protocols, allergies, and time management.
Self-motivated team player with a positive attitude even in stressful situations.
Category B driving license is a plus....